August 2005 With thanks to Management Today +Haymarket publishing
HOW DOES SHE MANAGE?
MATCHMAKER
MARY BALFOUR DIRECTOR, DRAWING DOWN
THE MOON
When did
you become a manager?
Officially, in 1986 when I bought
Drawing Down the Moon, the original dating agency.
What does
management mean to you?
It's about realising
the mission of my business, which is to create as many happy endings
as possible. Our purpose in life is to bring people together. To do that,
I manage my team of 16 matchmakers. I take on people who are right
for the job, people who are curious, who are interested in what
makes relationships tick (like me), optimists who have an infectious
enthusiasm that can get two people on a date together. I also have
to manage the 'cornflakes' - serial daters. I catch them at the initial
interview.
I can't help someone who isn't willing to explore relationships.
A big problem for us is the myth of love at first sight; that if you're
not instantly captivated, it's not worth it. That's so wrong. Of course
a certain chemistry needs to happen, but of friendship, of being
fellow travellers. People get addicted to falling in love; it's a
physical high, but there is a big letdown if you can't keep it up.
What do
you love/hate about your job?
I love getting holiday photos of
the couples we have got together. It makes me feel all gooey .I
hate not being able to see all my happy couples, through, after they
leave the office. I'm always wondering what has happened to them.
020 7937 6263 info@drawingdownthemoon.co.uk Head Office:
Adam and Eve Mews,165 Kensington High Street, London W8 6SH